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KAY Jewelers

KAY Jewelers

2000 N Neil St Unit 355, Champaign, IL 61820, USA

★ 4.6 / 5 940 reviews
band-resizingbattery-replacementjewelry-storewalk-ins-welcomewhile-you-wait

Hours

friday11:00 AM – 8:00 PM
monday11:00 AM – 7:00 PM
saturday11:00 AM – 8:00 PM
sunday12:00 – 6:00 PM
thursday11:00 AM – 7:00 PM
tuesday11:00 AM – 7:00 PM
wednesday11:00 AM – 7:00 PM

Contact & Details

(217) 359-4040
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Location

What People Are Saying

We went in to have my wedding ring fixed today and we had the privilege of being assisted by Reagan
I really appreciated the excellent customer service I received upon entering the store, up until check out
S/O Jessica for making it all effortless and quick

About KAY Jewelers

KAY Jewelers in Champaign offers watch and jewelry repair services with a focus on customer care. Located at 2000 N Neil St, the shop handles repairs like wedding ring fixes and general watch maintenance. Staff like Reagan and Jessica have earned praise for making the repair process quick and effortless. With an average rating of 4.6 stars from nearly 1,000 reviews, KAY has built a reputation for attentive service and straightforward help. Hours run 11 AM–7 PM most days, with extended evening hours Friday and Saturday (until 8 PM) and Sunday afternoon service (12–6 PM), making it convenient for drop-offs and pickups.

Frequently Asked Questions

What watch and jewelry repair services does KAY Jewelers in Champaign offer?
KAY Jewelers handles watch battery replacements, band resizing, and jewelry repairs including wedding ring fixes. For a full list of specific services like crystal replacement or movement work, contact the store directly at the Champaign location.
Can I get my watch repaired while I wait?
Many repairs like battery replacements are quick, and customers have reported fast service. Stop by during business hours (11 AM–7 PM weekdays, until 8 PM Fri–Sat, 12–6 PM Sunday) to ask about turnaround time for your specific repair.
Do I need an appointment, or can I just walk in?
KAY Jewelers welcomes walk-in customers during regular business hours. No appointment is mentioned as required, though calling ahead for complex repairs is always a good idea.
What's the customer service like at KAY Jewelers Champaign?
Reviews consistently praise the staff for excellent service and quick, effortless help. Customers specifically mentioned staff members like Reagan and Jessica for making the experience smooth from start to finish.

Watch Care & Repair Kit

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