Dakota Watch Company

2000 N Neil St, Champaign, IL 61820, USA

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Location

What People Are Saying

Got a Tissot watch sized here, took about 20 minutes with several adjustments to get the right size, and the woman who helped me was perfectly lovely

About Dakota Watch Company

Located in Champaign, Dakota Watch Company has garnered mixed reviews, with some praising their quick adjustments while others express disappointment in service quality. Many customers have reported a lack of attention, experiencing long waits and unresponsive staff, which can detract from the overall experience. If you’re considering a simple watch sizing or battery replacement, be prepared for potential hiccups in customer care.

One review highlights a positive experience with a Tissot watch sizing, noting a reasonable $22 fee and efficient service, but that seems to contrast sharply with complaints about handling delicate watches. A customer reported leaving with a scratched watch after an adjustment, implying that some employees may not handle high-end timepieces with the necessary care. Those with luxury brands like Rolex and Omega may want to tread carefully here.

This location’s mix of enthusiastic reviews and troubling reports suggests that while you might find a decent turnaround time for basic services like crystal repair or movement fixes, the risk of unprofessionalism could be a deterrent. Several customers have advised looking into other Dakota locations for a more reliable experience. If you’re in the area, it might be worth a call ahead to gauge their current staffing and availability.

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