Alpha and Omega Jewelers

Alpha and Omega Jewelers

1650 Premium Outlet Blvd Suite 1195, Aurora, IL 60502, USA

★ 5 / 5 198 reviews
band-resizingbattery-replacementcard-acceptedjewelry-storewalk-ins-welcome

Hours

friday10:00 AM – 9:00 PM
monday10:00 AM – 9:00 PM
saturday10:00 AM – 9:00 PM
sunday11:00 AM – 6:00 PM
thursday10:00 AM – 9:00 PM
tuesday10:00 AM – 9:00 PM
wednesday10:00 AM – 9:00 PM

Location

What People Are Saying

I came in looking for a replacement for my wedding band, which I previously lost
Ms Paola and Ms Shayla and the team were extremely amazing
Cynthia and Alizee were both amazing and showed excellent customer service

About Alpha and Omega Jewelers

Alpha and Omega Jewelers in Aurora is a full-service jewelry shop with a strong reputation for customer care. With a perfect 5.0 rating across nearly 200 reviews, the team—including Paola, Shayla, Cynthia, and Alizee—consistently earns praise for attentive, friendly service. While the listing emphasizes jewelry work like wedding band replacement, the shop handles watch services as part of its broader jewelry expertise. Located at Premium Outlet Boulevard, they’re open late most weekdays (until 9 PM) and weekends, making it convenient for quick visits. Before heading in for a specific watch repair, it’s worth calling ahead to confirm they handle your particular service—whether that’s battery replacement, band work, or polishing.

Frequently Asked Questions

What watch repair services does Alpha and Omega Jewelers offer?
Alpha and Omega Jewelers handles jewelry and watch services including battery replacement and band work. For a complete list of watch-specific repairs, contact them at their Aurora location or visit alphaandomegajewelers.com.
Are walk-ins welcome, or do I need an appointment?
Alpha and Omega Jewelers welcomes walk-ins during extended hours—open until 9 PM weekdays and 6 PM on Sunday. For peace of mind on a specific repair, a quick call ahead is always a good idea.
How is the customer service at Alpha and Omega Jewelers in Aurora?
The shop has a perfect 5.0 rating with nearly 200 reviews praising the team's exceptional service and friendliness. Customers consistently mention staff members like Paola, Shayla, Cynthia, and Alizee for going above and beyond.
Can I get a watch battery replaced while I wait?
Alpha and Omega Jewelers typically handles battery replacements and other quick repairs. Call ahead at their Aurora location to confirm turnaround time for your specific watch.
Does Alpha and Omega Jewelers offer free estimates?
It's best to contact them directly about estimates for watch repairs. Their friendly team can discuss your needs when you call or visit.