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Riddle's Jewelry - Des Moines

Riddle's Jewelry - Des Moines

3800 Merle Hay Rd suite 500 Merle Hay Mall, Des Moines, IA 50310, USA

★ 5 / 5 137 reviews
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Hours

friday10:00 AM – 7:00 PM
monday10:00 AM – 7:00 PM
saturday10:00 AM – 7:00 PM
sunday12:00 – 5:00 PM
thursday10:00 AM – 7:00 PM
tuesday10:00 AM – 7:00 PM
wednesday10:00 AM – 7:00 PM

Contact & Details

(515) 214-1283
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Location

What People Are Saying

I had a great experience at Riddle’s Jewelry thanks to Audrey, the floor manager
Dejh Fun right here to get away from your kids just to hear a bunch of kidsan and Audrey were amazing
Audrey I came into the store to get a special piece fixed

About Riddle's Jewelry - Des Moines

Riddle’s Jewelry in Des Moines handles watch repair and restoration work alongside their broader jewelry services. Located in Merle Hay Mall, they’re open six days a week with extended hours—10 AM to 7 PM weekdays and Saturday, plus Sunday afternoons until 5 PM. Customer reviews consistently highlight the friendly and attentive staff, particularly praising their floor team for making visits pleasant and stress-free. While specific repair specialties aren’t detailed in available reviews, the shop’s long track record (137+ five-star ratings) suggests solid expertise across common services. For detailed information on turnaround times, pricing, or particular watch types they service, contacting them directly or visiting their website is recommended.

Frequently Asked Questions

Does Riddle's Jewelry in Des Moines repair watches?
Yes, Riddle's Jewelry offers watch repair services alongside their jewelry work. For specifics on what services they provide—battery replacement, crystal work, or movement service—call ahead or visit their Merle Hay Mall location.
What are Riddle's Jewelry's hours in Des Moines?
They're open Monday through Saturday from 10 AM to 7 PM, and Sunday from 12 PM to 5 PM, located in Merle Hay Mall on Merle Hay Road.
Are walk-ins welcome, or do I need an appointment?
Riddle's Jewelry doesn't specify appointment requirements on their listing. It's best to call ahead to confirm whether they can accommodate your watch repair same-day or if you should book in advance.
What should I expect from customer service at Riddle's Jewelry?
Customers consistently praise the friendly and helpful staff at this Des Moines location, noting that the team goes out of their way to make your visit pleasant and hassle-free.

Watch Care & Repair Kit

Handle the easy fixes yourself. As an Amazon Associate, we earn from qualifying purchases.

Watch Batteries Assorted button cells for the most common movements. Shop on Amazon → Repair Tool Kit Case opener, screwdrivers, and pins in one set. Shop on Amazon → Spring Bar Tool Swap straps and bracelets without scratching the lugs. Shop on Amazon → Replacement Straps Leather, silicone, and metal in standard sizes. Shop on Amazon → Case Back Opener Get into screw-down and snap backs cleanly. Shop on Amazon → Watch Box Store and protect a growing collection. Shop on Amazon →

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