KAY Jewelers

KAY Jewelers

1111 E Army Post Rd suite 0055, Des Moines, IA 50315, USA

★ 4.2 / 5 294 reviews
band-resizingcard-acceptedjewelry-storewalk-ins-welcome

Hours

friday11:00 AM – 8:00 PM
monday11:00 AM – 6:00 PM
saturday11:00 AM – 8:00 PM
sunday12:00 – 6:00 PM
thursday11:00 AM – 6:00 PM
tuesday11:00 AM – 6:00 PM
wednesday11:00 AM – 6:00 PM

Location

What People Are Saying

Had a time trying to get the backs off these watches for my mother
I came in to adjust the sizing for my Citizen wristwatch
Came in to get my watch sized to add a few links and received great service

About KAY Jewelers

KAY Jewelers in Des Moines handles watch repairs and adjustments alongside their jewelry services. Customers report success with band sizing and link adjustments—common requests that staff handle during your visit. The shop is located at 1111 E Army Post Rd and keeps long hours throughout the week, opening at 11 AM most days and staying open until 6 or 8 PM depending on the day. While reviews mention straightforward tasks like watch sizing going smoothly, the listing doesn’t detail more complex repairs like movements, batteries, or water-resistance testing. If you need specialized work beyond resizing, it’s worth calling ahead to confirm what they can handle. With a 4.2-star rating across nearly 300 reviews, they’re a solid choice for basic adjustments in the Des Moines area.

Frequently Asked Questions

Can I get my watch band sized at KAY Jewelers in Des Moines?
Yes. Customers have had positive experiences getting links added and watch bands resized at the Des Moines location on E Army Post Rd. Call ahead to confirm current turnaround time.
Does KAY Jewelers do battery replacements?
KAY Jewelers offers watch repair services, but the listing doesn't detail battery replacement specifically. Call them at their Des Moines store to ask about battery work and pricing.
What are KAY Jewelers' hours in Des Moines?
They're open Monday–Thursday 11 AM–6 PM, Friday–Saturday 11 AM–8 PM, and Sunday 12–6 PM. It's a good idea to call ahead if you need a specific service.
Do I need an appointment, or can I just walk in?
The listing doesn't specify an appointment policy. Walk-ins appear to be welcome for simple tasks like band sizing, but for more involved repairs, calling ahead is recommended.
Does KAY Jewelers work on all watch brands?
Reviews mention work on Citizen watches. For luxury or specialty brands, call the Des Moines location to confirm they service your particular watch.