Windsor Clock & Watch Co.

About Windsor Clock & Watch Co.

In Clive, IA, Windsor Clock & Watch Co. is a reputable choice for watch and clock servicing, as noted by numerous satisfied customers. Many reviewers highlight Phil’s exceptional service, particularly when it comes to resizing watches and making repairs. One customer appreciated that he had their watch resized and a new pin fixed for free, showcasing the shop’s commitment to customer satisfaction and its willingness to go above and beyond—something that’s evidently core to their operation.

However, not all experiences have been positive. One reviewer reported a frustrating interaction regarding a stripped screw on a steel watch band, describing a dismissive attitude that left them feeling undervalued. While this seems to be an outlier, it serves as a reminder that customer service can vary, highlighting the importance of clear communication.

Windsor Clock & Watch Co. handles a variety of brands, including Rolex and Seiko, specializing in services like movement repair, battery replacements, and restoration, all at competitive pricing. With reasonable turnaround times and a knowledgeable staff, they cater well to both casual watch enthusiasts and those with special timepieces. The shop operates Monday to Friday and opens on Saturday, making it accessible for those needing watch repairs in the area.