Swiss Watch & Clock Shop

About Swiss Watch & Clock Shop

Nestled in Roswell, the Swiss Watch & Clock Shop caters to enthusiasts with a range of services, from battery replacements to complete clock restorations. Many customers have praised owner Cornell Tonez for his expertise and professionalism, particularly in managing intricate pieces like Howard Miller grandfather clocks. A notable review highlighted a successful repair after 48 years of service, leading to chimes that bring fond memories even years later.

However, experiences can vary significantly. While some customers appreciate the honesty in evaluating the repairability of their watches, others express disappointment with the service, citing delays and lack of communication. One customer lamented taking months to receive a final response regarding their repair, while another regretted trusting the initial evaluation for a beloved Omega watch, finding better service elsewhere after the fact.

Overall, Swiss Watch & Clock Shop presents a mixed bag of customer experiences in Roswell. While the quick turnaround for battery replacements and specialty clock repairs stands out, the shop’s limitations in communication and service consistency could leave some wanting more clarity before committing to repairs on high-value timepieces like Rolex or Omega.