Watches Unlimited

About Watches Unlimited

Located in Decatur, Watches Unlimited offers a mixed bag of services, from battery replacements to watch band adjustments. Many customers appreciate the quick turnaround, often leaving within 15 to 30 minutes. A battery replacement generally costs around $15, which some find a bit steep compared to previous prices, yet others appreciate the swift service and friendly demeanor of the staff, particularly Mr. Sun, who has garnered praise for his efficiency and pleasant attitude.

However, not all experiences have been positive. Issues with customer service have surfaced, particularly regarding communication over the phone. One reviewer reported an unhelpful interaction where the staff seemed irritated by basic inquiries, leaving potential customers feeling unwelcome. Concerns about work quality, such as a watch resizing that led to further complications, also paint a less-than-ideal picture of the shop’s reliability.

Nonetheless, for those looking for quick and straightforward services in the South Dekalb Mall, Watches Unlimited might still be worth a shot. While some reviews highlight particular negatives, others find their niche by offering basic repairs and a modest selection of jewelry and luxury watches. Just be prepared for the possibility of variable customer service and results depending on your specific needs.