Jay Jewelers

Jay Jewelers

470 L'Enfant Plaza SW, Washington, DC 20024, USA

★ 4.2 / 5 35 reviews
independent-shopjewelry-storevintage-restoration

Hours

friday10:30 AM – 3:00 PM
monday10:30 AM – 3:00 PM
saturdayClosed
sundayClosed
thursday10:30 AM – 3:00 PM
tuesday10:30 AM – 3:00 PM
wednesday10:30 AM – 3:00 PM

Location

What People Are Saying

Severe lack of integrity and transparency Be extremely careful before leaving any valuables here
My engagement ring is vintage and irregularly shaped
I had a wonderful experience with Jay Jewelers

About Jay Jewelers

Jay Jewelers in Washington, DC handles watch repair alongside jewelry services at their L’Enfant Plaza location. They work with vintage and irregularly shaped pieces, suggesting experience with non-standard items. The shop keeps weekday hours 10:30 AM to 3:00 PM (closed weekends). With a 4.2-star rating across 35 reviews, the shop has a mixed reputation—some customers report positive experiences, while others flag concerns about transparency and communication. If you’re considering leaving a watch for repair here, confirm the scope of work and timeline upfront, and ask about their process for keeping you informed on progress. Call ahead or visit their website to verify current services and policies before dropping off any valuable piece.

Frequently Asked Questions

What watch services does Jay Jewelers offer?
Jay Jewelers handles watch repair as part of their jewelry business in Washington, DC. For a full list of specific services (battery replacement, band work, movement repair, etc.), contact them directly at their L'Enfant Plaza location or check their website.
Does Jay Jewelers work on vintage watches?
Yes—their experience with vintage and irregularly shaped jewelry pieces suggests they have some capability with older or unusual watches. Call ahead to confirm they can handle your specific vintage piece.
What are Jay Jewelers' hours in Washington, DC?
Jay Jewelers is open Monday through Friday, 10:30 AM to 3:00 PM, and closed weekends. Plan your visit accordingly, as hours are limited.
Should I be concerned about leaving my watch at Jay Jewelers?
The shop has mixed reviews—some customers had great experiences, while others raised concerns about transparency and communication. Before leaving any valuable watch, get a detailed written estimate, confirm the timeline, and ask how they'll keep you updated on progress.
Do I need an appointment, or are walk-ins welcome?
It's not clear from available information whether Jay Jewelers requires an appointment. Call ahead at their L'Enfant Plaza location to ask about their intake process, especially for watch repairs.