Irby Jewelers

About Irby Jewelers

At Irby Jewelers in Pueblo, customers have experienced a mix of service quality that seems to depend on the task at hand. While some patrons appreciate the speedy battery replacements and knowledgeable staff for various watches, others have faced frustrating issues with communication and service reliability. It’s reported that they don’t service certain models, like Fitbit watches, which can be a hassle for those looking for quick battery replacements.

For those seeking thoughtful repairs on vintage or sentimental pieces, the feedback is less favorable. Instances of receiving watches back with different movements or hands, without prior notice, have left some customers disappointed. Such experiences underline the importance of clear communication, especially for items with significant personal value.

Despite these mixed reviews, many still commend the customer service when it comes to standard tasks like battery replacements. If you’re looking to have your Seiko or Omega serviced, or need a quick turnaround for a simple repair, they could be a practical choice in Pueblo. Just be prepared to ask questions and maintain clarity about your specific needs.