Watch City, Inc.
21712 Hawthorne Blvd #256, Torrance, CA 90503, USA
Contact & Details
Location
What People Are Saying
About Watch City, Inc.
In Torrance, Watch City, Inc. stands out for its knowledgeable staff and exceptional customer service. Many reviewers have praised the team for their thoroughness, taking the time to answer pressing questions and offer maintenance tips for various brands like Seiko and Rolex. The shop is not just about repairs; they also carry a fantastic collection of watches, making it a perfect stop for any collector or enthusiast on the hunt for something new.
While the majority of experiences reported are overwhelmingly positive, there are some concerning anecdotes regarding returns. One customer mentioned a frustrating encounter when they attempted to return a watch that caused discomfort, highlighting a lack of clarity in the return policy. However, this seems to be an exception amidst mostly commendable service, as many others express satisfaction with swift repairs and adjustments, often at no charge.
Services like resizing and movement adjustments are done efficiently, with one customer noting a quick turnaround for their Seiko Premier. The combination of fair pricing and a commitment to customer satisfaction has left a lasting impression on many who have visited. If you’re in the area and in need of watch repair or a new timepiece, Watch City seems to be a reliable choice with a dedicated staff.
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