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The Jewelry Exchange in Redwood City

The Jewelry Exchange in Redwood City

1286 Oddstad Dr, Redwood City, CA 94063, USA

★ 4.2 / 5 636 reviews
battery-replacementcard-acceptedjewelry-storewalk-ins-welcome

Hours

friday10:00 AM – 6:00 PM
monday10:00 AM – 6:00 PM
saturday10:00 AM – 6:00 PM
sundayClosed
thursday10:00 AM – 6:00 PM
tuesday10:00 AM – 6:00 PM
wednesday10:00 AM – 6:00 PM

Contact & Details

(650) 367-6500
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Location

What People Are Saying

Lilian is such a sweet woman
"I recently had a wonderful experience at [Jewelry exchange Redwood City ]
My husband decided to come back to upgrade my ring and customer service from Beth was just second to none

About The Jewelry Exchange in Redwood City

The Jewelry Exchange in Redwood City handles watch repair alongside jewelry services. With a 4.2-star rating across 636 reviews, the shop has built trust with customers who consistently praise the personal attention and friendly service from staff members like Lilian and Beth. The team takes time to understand what you need, whether it’s a battery swap, band work, or more involved repairs. Located on Oddstad Drive, they’re open Monday through Saturday, 10 AM to 6 PM, making it easy to stop by with your watch. While reviews focus heavily on jewelry and customer service rather than specific watch specialties, the welcoming atmosphere and willingness to help suggest they’re worth a visit for straightforward repair needs. Check their website or call ahead if you have a luxury or vintage piece requiring specialized expertise.

Frequently Asked Questions

Does The Jewelry Exchange in Redwood City do watch battery replacements?
Yes, The Jewelry Exchange handles watch repairs including battery replacements. For the fastest turnaround and to confirm availability for your specific watch, it's best to call or visit the shop at 1286 Oddstad Dr.
Are walk-ins welcome, or do I need an appointment?
The Jewelry Exchange is open Monday–Saturday, 10 AM–6 PM, and welcomes customers during business hours. For major repairs or peace of mind, a quick call ahead is recommended, but walk-ins are generally accommodated.
Does this shop work on luxury watches like Rolex or Omega?
The Jewelry Exchange takes on watch repair work, though reviews don't specify luxury brand expertise. If you own a high-end timepiece, contact them directly at the shop or via their website to confirm they're comfortable with your particular brand.
What's the customer service like at The Jewelry Exchange?
Customers consistently highlight friendly, attentive service from the team. Staff members like Lilian and Beth are known for taking time with clients and genuinely listening to what you need—a good sign for a repair shop where communication matters.
Can I get my watch repaired the same day?
Turnaround times aren't specified in available information. Call The Jewelry Exchange at their Redwood City location to ask about same-day or while-you-wait service for your particular repair.

Watch Care & Repair Kit

Handle the easy fixes yourself. As an Amazon Associate, we earn from qualifying purchases.

Watch Batteries Assorted button cells for the most common movements. Shop on Amazon → Repair Tool Kit Case opener, screwdrivers, and pins in one set. Shop on Amazon → Spring Bar Tool Swap straps and bracelets without scratching the lugs. Shop on Amazon → Replacement Straps Leather, silicone, and metal in standard sizes. Shop on Amazon → Case Back Opener Get into screw-down and snap backs cleanly. Shop on Amazon → Watch Box Store and protect a growing collection. Shop on Amazon →

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