The Watch Lady
13518 Poway Rd, Poway, CA 92064, USA
96 reviews
band-resizingbattery-replacementcertified-watchmakerindependent-shopwalk-ins-welcome
Hours
| friday | 10:00 AM – 5:00 PM |
| monday | 10:00 AM – 5:00 PM |
| saturday | 10:00 AM – 3:00 PM |
| sunday | Closed |
| thursday | 10:00 AM – 5:00 PM |
| tuesday | 10:00 AM – 5:00 PM |
| wednesday | 10:00 AM – 5:00 PM |
Location
What People Are Saying
Great honest customer service
The owner Jonathan is nice and knowledgeable about the watch
I needed to get a few links taken off my watch and he was very good at describing everything
About The Watch Lady
The Watch Lady in Poway is a straightforward, customer-focused watch repair shop run by Jonathan, an owner who takes time to explain what’s happening with your watch. Reviewers consistently praise his honest approach and knowledgeable service—whether you’re getting links removed, a battery replaced, or other routine work done. With a perfect 5.0 rating across 96 reviews, the shop has built solid trust in the community. Open weekdays 10 AM to 5 PM and Saturday mornings until 3 PM, it’s an easy stop if you need quick, reliable repair work without the upsell.
Frequently Asked Questions
What watch repair services does The Watch Lady offer?
The Watch Lady handles battery replacements, link removal, and general watch repair. For a full list of services or specialized work, contact Jonathan directly at the shop or stop by during business hours to discuss your specific repair needs.
Is Jonathan knowledgeable about luxury watches?
Yes—reviewers consistently mention that Jonathan is knowledgeable and takes time to explain the details of your watch. If you have a luxury brand you're unsure about, reach out before visiting to confirm he can help with your specific timepiece.
Can I get a battery replaced while I wait at The Watch Lady in Poway?
The shop handles battery replacements, but turnaround time isn't listed. It's worth calling ahead to ask about wait times or same-day service for your particular watch.
Do I need an appointment, or are walk-ins welcome?
The listing doesn't specify an appointment policy, so walk-ins are likely welcome during business hours (10 AM–5 PM weekdays, 10 AM–3 PM Saturday). For peace of mind, especially with complex repairs, a quick call ahead is a smart idea.
Does The Watch Lady offer a warranty on repairs?
Warranty information isn't listed. Ask Jonathan about coverage when you drop off or pick up your watch to understand what's guaranteed.
Watch Care & Repair Kit
Handle the easy fixes yourself. As an Amazon Associate, we earn from qualifying purchases.
Watch Batteries
Assorted button cells for the most common movements.
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Repair Tool Kit
Case opener, screwdrivers, and pins in one set.
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Spring Bar Tool
Swap straps and bracelets without scratching the lugs.
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Replacement Straps
Leather, silicone, and metal in standard sizes.
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Case Back Opener
Get into screw-down and snap backs cleanly.
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Watch Box
Store and protect a growing collection.
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