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The Watch Lady

The Watch Lady

13518 Poway Rd, Poway, CA 92064, USA

★ 5 / 5 96 reviews
band-resizingbattery-replacementcertified-watchmakerindependent-shopwalk-ins-welcome

Hours

friday10:00 AM – 5:00 PM
monday10:00 AM – 5:00 PM
saturday10:00 AM – 3:00 PM
sundayClosed
thursday10:00 AM – 5:00 PM
tuesday10:00 AM – 5:00 PM
wednesday10:00 AM – 5:00 PM

Contact & Details

(858) 668-0710
Get Directions

Location

What People Are Saying

Great honest customer service
The owner Jonathan is nice and knowledgeable about the watch
I needed to get a few links taken off my watch and he was very good at describing everything

About The Watch Lady

The Watch Lady in Poway is a straightforward, customer-focused watch repair shop run by Jonathan, an owner who takes time to explain what’s happening with your watch. Reviewers consistently praise his honest approach and knowledgeable service—whether you’re getting links removed, a battery replaced, or other routine work done. With a perfect 5.0 rating across 96 reviews, the shop has built solid trust in the community. Open weekdays 10 AM to 5 PM and Saturday mornings until 3 PM, it’s an easy stop if you need quick, reliable repair work without the upsell.

This summary and the questions below were written by software from the shop's public reviews and business details. We have not visited this shop. How listings work · Report a problem

Frequently Asked Questions

What watch repair services does The Watch Lady offer?
The Watch Lady handles battery replacements, link removal, and general watch repair. For a full list of services or specialized work, contact Jonathan directly at the shop or stop by during business hours to discuss your specific repair needs.
Is Jonathan knowledgeable about luxury watches?
Yes—reviewers consistently mention that Jonathan is knowledgeable and takes time to explain the details of your watch. If you have a luxury brand you're unsure about, reach out before visiting to confirm he can help with your specific timepiece.
Can I get a battery replaced while I wait at The Watch Lady in Poway?
The shop handles battery replacements, but turnaround time isn't listed. It's worth calling ahead to ask about wait times or same-day service for your particular watch.
Do I need an appointment, or are walk-ins welcome?
The listing doesn't specify an appointment policy, so walk-ins are likely welcome during business hours (10 AM–5 PM weekdays, 10 AM–3 PM Saturday). For peace of mind, especially with complex repairs, a quick call ahead is a smart idea.
Does The Watch Lady offer a warranty on repairs?
Warranty information isn't listed. Ask Jonathan about coverage when you drop off or pick up your watch to understand what's guaranteed.

Watch Care & Repair Kit

Handle the easy fixes yourself. As an Amazon Associate, we earn from qualifying purchases.

Watch Batteries Assorted button cells for the most common movements. Shop on Amazon → Repair Tool Kit Case opener, screwdrivers, and pins in one set. Shop on Amazon → Spring Bar Tool Swap straps and bracelets without scratching the lugs. Shop on Amazon → Replacement Straps Leather, silicone, and metal in standard sizes. Shop on Amazon → Case Back Opener Get into screw-down and snap backs cleanly. Shop on Amazon → Watch Box Store and protect a growing collection. Shop on Amazon →