Fast-Fix Jewelry & Watch Repairs

About Fast-Fix Jewelry & Watch Repairs

Located in Pleasanton, Fast-Fix Jewelry & Watch Repairs offers a variety of services, including battery replacements and movement repairs. While some customers appreciated the quick turnaround for battery replacements, others highlighted significant frustrations with the staff and pricing. For example, multiple reviews indicated that the quotes for “lifetime batteries” seemed excessive, particularly when compared to nearby options. If you’re looking for a quick fix and don’t mind a potentially longer wait due to limited staff, they can get the job done.

That said, the customer service experience appears to be a hit-or-miss situation. Reviewers have reported rude treatment, discriminatory remarks, and a lack of transparency about what services were provided or needed. One user expressed disappointment over being charged for a battery they believed hadn’t been replaced at all. This inconsistency in service quality may leave some customers feeling wary about returning.

If you’re considering a visit, be prepared for the possibility of an upsell on services, as some customers noted being pressured into purchasing more expensive options. While they handle well-known brands such as Seiko and Omega, the mixed reviews on service quality and pricing could make this a gamble.