Jewel Box

6116 La Salle Ave, Oakland, CA 94611, USA

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What People Are Saying

Reza took great care with my father’s watch, cleaning it & replacing the battery so I could wear it during an upcoming hike through France
For too long, I have been carrying around 2 watches that needed batteries and one of them also needed a link removed (band adjustment.) While traveling, it can be difficult to have to leave watches for later pickup, but here, I was able to get “walk-in service” with a smile
Reza is a great guy in a lovely little shop

About Jewel Box

In Oakland, Jewel Box offers a mix of watch repair services with a personal touch, as highlighted by customers’ experiences. While many praised the attention Reza gives to each piece, especially heartfelt work on sentimental watches, there have been some significant disappointments. A customer reported deep scratches and other damage to their dive watch case after requesting a simple bezel removal, raising concerns about the tools and techniques used in the shop.

The turnaround time and cost seem favorable for simple tasks; one satisfied client got battery replacements and a watch adjustment completed within 15 minutes for just $50, showcasing Reza’s efficiency and craftsmanship. Many appreciate the friendly atmosphere and enjoy chatting with Reza, although not all communication has been smooth. There are reports of miscommunication regarding pricing, leading to frustration over unexpected costs.

Despite some negative reviews, loyal customers support this small family-owned business for its charm and community spirit. With a range of services for brands like Seiko and Swiss Military, and pricing that can fit various budgets, Jewel Box remains a notable option for watch enthusiasts in the area. Just remember to clarify details upfront to avoid misunderstandings.

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