Daniel's Jewelers
11731 Rosecrans Ave, Norwalk, CA 90650, USA
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About Daniel's Jewelers
In Norwalk, Daniel’s Jewelers offers a variety of watch services, including battery replacements and movement repairs, alongside jewelry care. While many customers appreciated the initial purchasing experience and range of services, some have expressed concerns regarding customer service and communication. A few patrons felt let down by the unresponsiveness regarding orders and repairs, particularly with delays noted in receiving items as simple as a bracelet or getting rings back from polishing.
Pricing seems to vary widely, which has left some customers frustrated, particularly when quotes differ significantly across locations for similar services. There were mixed reviews about the quality of the work performed, with some reporting poor results after cleaning or polishing. Though they service a range of brands, including Rolex and Seiko, inconsistent experiences could make you think twice before heading in for your next repair.
Despite the rocky customer service track record, if you’re in the area and need a quick battery change or basic watch maintenance, Daniel’s Jewelers could meet your needs. Just be prepared for potentially long turnaround times and varying levels of professionalism from staff, as some reviews indicate a less than stellar experience.
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