Rolex Newport Beach presented by The 1916 Company

About Rolex Newport Beach presented by The 1916 Company

At Rolex Newport Beach, the staff, particularly John and Shiva, are praised for their exceptional customer service. John guided one customer through the purchase of a Rolex Bluesy, ensuring a transparent and enjoyable experience with timely updates and professional communication. Shiva also received accolades for her thoughtful approach in helping families select the perfect watch, prioritizing personal connections and attentiveness that truly enhanced the buying experience.

Customers consistently report feeling welcomed and valued, noting the knowledge and passion displayed by staff members like Erica and Heather. Erica’s accommodating nature, especially during busy holiday hours, made trying on multiple models a relaxed affair without any pressure. Heather’s genuine interest in helping customers find their ideal piece stands out, with one review mentioning her assistance in selecting a significant watch to commemorate a special occasion.

While the service is highly rated, feedback indicates that the store’s selection of pre-owned pieces adds to its allure. With its knowledgeable team and commitment to customer satisfaction, Rolex Newport Beach is not just a place to purchase a watch; it’s a destination for enthusiasts looking to connect with their passion for horology in a supportive environment.