Watch Works

About Watch Works

In Mission Viejo, Watch Works stands out for its impressive blend of expertise and quality service. Customers rave about Eddie, the owner, describing him as a master of his craft who works on everything from Rolex and Cartier to Breilting and Seiko watches. Many returning clients appreciate his careful attention to detail, whether it’s a simple battery replacement or a complex internal repair. The shop even offers jewelry cleaning, marking it as a versatile destination for all luxury timepiece care.

However, not all experiences have been positive. One review details a frustrating incident where a customer’s automatic watch was returned with a new issue after what was supposed to be a straightforward repair. The misdiagnosis resulted in an additional charge for a crown replacement, raising concerns about the workmanship and fairness of service. While this issue may not represent the norm, it highlights the importance of clear communication when dealing with intricate timepieces.

Despite this setback, the overall sentiment is overwhelmingly positive. Many are quick to recommend Watch Works for its reasonable pricing and quick turnaround times. The shop is open all week, making it accessible for both quick fixes and comprehensive restoration projects. For anyone in need of reliable watch repair in the area, Eddie’s expertise is clearly evident, earning him a loyal customer base.