Jostmar Jewelers

About Jostmar Jewelers

Located in Costa Mesa, Jostmar Jewelers has earned a mix of praise and criticism from its clientele. Regulars appreciate the warm service provided by Todd and Mike, who are known for their friendly approach and effective repairs. Customers have lauded the quick turnaround, with minor repairs like watch band sizing completed within 15 minutes, showing the team’s efficiency and respect for sentimental items.

However, not all experiences have been positive. Some customers have reported dissatisfaction, citing damage to jewelry and watches during repairs. One reviewer mentioned a battery replacement on a high-end Van Cleef & Arpels watch that led to internal damage due to improper handling. The response to this issue was disappointing, leaving the customer feeling undervalued despite paying a premium price for the service.

While Jostmar Jewelers offers services for various brands and repairs, including battery replacements and jewelry fixes, potential clients should weigh these mixed reviews carefully. Those seeking quick, friendly service may be satisfied, but caution is advised for more delicate or valuable items, as reviews suggest that expertise may vary depending on who handles the repair.