Knights Jewelers

About Knights Jewelers

In Bakersfield, Knights Jewelers has garnered a mix of feedback from local watch enthusiasts. While many praise the friendly service and quick turnaround, especially for resizing and basic repairs, some customers have encountered challenges. One visitor reported being frustrated by the intercom entry system, waiting in vain before deciding to seek service elsewhere. Despite this, others have found the staff accommodating and helpful, with one customer mentioning how the team not only resized their watch swiftly but also set the time and date for them.

The shop services a range of watch brands, including popular names like Omega and Seiko, and offers battery replacements, movement repairs, and restoration services. However, there were significant complaints about organization, with one customer expressing disappointment after a long wait to retrieve three watches that had been misplaced in the store. This incident highlighted a lapse in customer service, as the lack of an apology added to their dissatisfaction.

Despite the occasional hiccup, many patrons have continued to return, noting the quick and efficient repairs they’ve received. With three generations of family trust behind them, there’s a sense of familiarity in the shop that draws locals back. If you’re in need of a basic repair or battery change, their reasonable pricing might make it worth a visit, but be prepared for potential delays during busy times.