International Watch Repair & Service

About International Watch Repair & Service

This North Vancouver repair shop is known for its exceptional service and dedication to quality. Customers rave about the owner, Itsao, who has extensive experience, especially with watches requiring special care. One client shared how he fully restored a rare watch, replacing gaskets and ensuring water resistance, resulting in a beautifully functioning timepiece. Others, like those with Seiko or JDM Alpinist models, found great success with adjustments, some reporting their watches now run perfectly within seconds a day after being attended to.

Despite the glowing reviews, there are a few caveats to keep in mind. A disappointed customer reported being upsold on a Seiko repair, feeling misled about costs and experiencing delays. There were issues with clarity regarding final pricing, particularly concerning added shipping costs. This has led some to feel they might be better off going directly to the manufacturer for repairs instead.

The shop services a variety of brands, including Rolex and Omega, and offers a range of services from battery replacements to movement repairs. While reviews highlight excellent customer service and reasonable turnaround times—often as quick as a day—just keep an eye on the specifics of your service and costs to avoid any surprises. Overall, this shop is a solid option for watch enthusiasts in the area looking for quality workmanship and knowledgeable staff.