AZ Watch & Jewelry Service

About AZ Watch & Jewelry Service

In Tucson, AZ, AZ Watch & Jewelry Service provides a mixed bag of experiences for those seeking watch and jewelry repairs. While some customers rave about the quick turnaround for services like watch battery replacements and ring modifications, highlighted by one customer who had a diamond mounted within a week at a fair price, others share cautionary tales about poor-quality work. For instance, multiple reviews lament that engagement rings returned scratched, improperly sized, or even with loose stones—a concerning trend that raises questions about their craftsmanship.

While the shop boasts friendly staff and a welcoming atmosphere, the reviews indicate significant inconsistencies in service quality. One customer appreciated a complimentary ring cleaning, which speaks to the shop’s potential for good customer relations. However, when it comes to addressing mistakes, particularly in resizing engagement rings, feedback suggests that the owner’s dismissive attitude and lack of accountability can leave clients dissatisfied and frustrated.

If you’re in need of services such as movement repair or polishing for brands like Rolex or Seiko, it’s essential to weigh your options carefully. While AZ Watch & Jewelry Service operates Monday through Saturday and has a reputation for convenience, many customers advise proceeding with caution based on their experiences with quality control and customer service. Ultimately, mixed reviews suggest this shop may be best suited for simpler requests rather than significant repairs or alterations.