Personal Touch Jeweler

About Personal Touch Jeweler

Nestled in Prescott, Personal Touch Jeweler offers a mix of positive and cautionary experiences for customers. While many appreciate the friendly staff and affordable prices—such as a $5 link removal for watches or straightforward battery changes—some reviews indicate that customer service can be hit or miss. One patron shared a disheartening experience after having her wedding and engagement rings resized, where a seemingly healthy debate about lab versus natural diamonds turned into an uncomfortable interaction.

On the brighter side, the shop’s work quality has received high marks. Customers consistently praise the craftsmanship, noting that repairs, such as ring resizing, are completed promptly and well, with some jobs finished even ahead of schedule. The owner’s attentiveness to customer needs has garnered many positive remarks, emphasizing a commitment to quality despite occasional price fluctuations that can catch clients off guard.

For those looking for watch services, Personal Touch Jeweler handles a variety of brands and offers services from battery replacements to movement repairs. It’s best to discuss details and pricing upfront, as this will ensure a smoother experience. While the shop’s atmosphere can sometimes feel tense, it remains a local option for those seeking quality workmanship at reasonable rates.