KAY Jewelers

KAY Jewelers

5006 Pinnacle Sq Ste. 104, Birmingham, AL 35235, USA

★ 5 / 5 1601 reviews
battery-replacementjewelry-storewalk-ins-welcomewhile-you-wait

Hours

friday11:00 AM – 7:00 PM
monday11:00 AM – 7:00 PM
saturday11:00 AM – 7:00 PM
sunday12:00 – 6:00 PM
thursday11:00 AM – 7:00 PM
tuesday11:00 AM – 7:00 PM
wednesday11:00 AM – 7:00 PM

Location

What People Are Saying

I can’t say enough about the service at this Kay Jewelers
Miss Claretta was very patient and courteous when helping me pick a wedding band
Quality customer service

About KAY Jewelers

KAY Jewelers in Birmingham offers watch repair and jewelry services with a reputation for quality customer service. The store is located at Pinnacle Square and staffed by patient, courteous professionals—reviewers consistently praise the attentive help when selecting pieces and handling repairs. While KAY is primarily a jewelry retailer, they handle watch servicing including battery replacement and basic repairs. Open Monday through Saturday from 11 AM to 7 PM, and Sundays noon to 6 PM, it’s a convenient option for quick watch fixes alongside jewelry needs. For specialized or complex watch work, confirm their current capabilities when you call or visit.

Frequently Asked Questions

What watch repair services does KAY Jewelers in Birmingham offer?
KAY Jewelers handles battery replacements and basic watch repairs as part of their jewelry services. For a full list of current repair options and to discuss your specific watch, contact the store directly at the Pinnacle Square location.
Can I get a battery replaced while I wait?
Many jewelry retailers offer same-day battery replacement for standard watches. Call ahead to confirm turnaround time for your specific watch.
Are walk-ins welcome, or do I need an appointment?
KAY Jewelers welcomes walk-in customers during regular hours (11 AM–7 PM Monday–Saturday, noon–6 PM Sunday). For peace of mind on wait times, a quick call beforehand is a good idea.
Is there a warranty on watch repairs?
Details on repair warranties aren't listed here—ask the team at the Birmingham location when you bring in your watch.
Does KAY Jewelers work on luxury watch brands?
As a national jewelry chain, KAY handles common watch brands, but for luxury or specialized movements (Rolex, Omega, etc.), confirm their expertise when you visit or call.